Disposable Vape Shipping Guide: What If DHL Tracking Doesn’t Update?

🤔Waiting for your prefilled disposable vape, puff bar or vape kit with salt nicotine e-liquid but tracking stops updating?

We ship all electronic cigarette orders via DHL,

👩‍🏫here’s a simple guide for you:

🔊1. No updates within 1–3 working days (Normal delay)
Packages only get scanned at transit hubs.
Between sorting stations or EU customs checkpoints for vape goods, there will be 24–72h blank tracking records.
👨‍🎓What you can do:
Confirm your shipping address and contact info in your account;
Check spam mailbox for DHL customs notification;
No need to message us urgently—our team monitors every vape shipment daily.

📣2. No updates over 3 working days (Need manual handling)
If tracking stays stuck for more than 3 days, your parcel may be held by customs or lost in transit.
Follow these steps:
Contact our support with your order number;
We will launch an urgent DHL investigation to locate your disposable vape parcel;
Two results:
If the package is just delayed: We coordinate with DHL  to speed up delivery and send you real-time updates;
If the parcel cannot be delivered: We arrange a free replacement shipment within 24 hours.

✨Our Customer Promise
All our mesh coil disposable vapes, vape pods and e-liquids are TPD compliant to cut customs delay risks.
We guarantee every order arrives safely—if your shipment cannot be traced for good, we resend for free with zero extra cost.

Quick Tip for Next Order
Double-check address, phone and email at checkout to avoid tracking delays for your next vape pen or puff bar purchase.
Feel free to contact us anytime if you have tracking troubles!

😊As your dedicated customer service assistant
you can click the image below to start shopping directly👇